PRIVACY POLICY ZAYMA TRAINING & COACHING

DEFINITIONS

We use a number of definitions in our Privacy Policy (these definitions can be used singular and plural):

Cookie: a small file that is placed via an internet site on (the IP address of) your computer and that stores information about your visit to the Zayma Training & Coaching internet site;

Privacy policy: this privacy policy;

Privacy legislation: the General Data Protection Regulation.

1. Explanation of this privacy policy

Zayma Training & Coaching may not automatically process the data that you provide. Privacy legislation is intended to protect the privacy of individuals. This legislation limits the permitted use of your personal data by others. Pursuant to this law, training participants, non-private training participants, training commissioners, individuals who are being supervised by Zayma Training & Coaching, and business relations:

  • will be informed of the way in which – and the purpose with which – data is processed by Zayma Training & Coaching;
  • will be informed of who has access to the data;
  • will be asked permission before certain data is being processed.

Zayma Training & Coaching considers your privacy important. That is why Zayma Training & Coaching provides – in this privacy policy – an explanation of how it handles your data, the purpose of its use and for the processing of which data Zayma Training & Coaching must explicitly ask for your consent.

2. The personal data that Zayma Training & Coaching uses and the purpose of use

Zayma Training & Coaching (possibly) processes your personal data if you participate as a private or non-private person in a training course of Zayma Training & Coaching, if you are being supervised by Zayma Training & Coaching, if you commission training to Zayma Training & Coaching, if you are a business relation, if you visit the website, if you sign up for Zayma Training & Coaching newsletters, or if you contact Zayma Training & Coaching via the contact form. If you are a participant in a training course, Zayma Training & Coaching will store your name, address, e-mail address, telephone number and IBAN data. If you are being supervised by Zayma Training & Coaching, Zayma Training & Coaching will store your name, address, e-mail address, telephone number, IBAN data (possibly) and conversation reports from a session (these conversation reports are also shared with you). If you are a non-private participant, Zayma Training & Coaching will store your name and – possibly – e-mail address. If you are a training commissioner or a business relation, Zayma Training & Coaching will store your name, e-mail address and telephone number. This data allows us:

  • to financially and administratively handle agreements concluded between Zayma Training & Coaching and training participants, non-private training participants, training commissioners, private individuals who are being supervised by Zayma Training & Coaching and business relations;
  • to be able to deliver our services;
  • to contact – when necessary – training participants, non-private training participants, training commissioners, private individuals who are being supervised by Zayma Training & Coaching and business relations;
  • to further develop / optimize our services;
  • to offer you tailor-made information (newsletter).

IP adresses/cookies

Zayma Training & Coaching stores IP addresses of (potential) training participants, non-private training participants, training commissioners, private individuals who are being supervised by Zayma Training & Coaching and business relations who visit the website. This data allows us:

  • to register which internet site / internet pages you visit;
  • to improve the functionality and content of the website;
  • to keep track of topics or applications that are of interest to training participants, non-private training participants, training commissioners, private individuals who are being supervised by Zayma Training & Coaching and business relations;
  • to ensure that you do not always receive the same information;
  • to improve the product range.

Explanation regarding the placement of cookies

When you visit our website, cookies are automatically placed so that we can keep track of certain information based on your IP address. This includes, for example, information about how often you visit our website and the topics that interest you. For more information, see our cookie policy on the website.

There are different types of cookies. Zayma Training & Coaching needs permission to place some cookies. Zayma Training & Coaching obtains this permission by requesting permission once (on your first visit to our website). Permission for placing such cookies can be withdrawn by changing the settings in the browser you use.

3. Provision of personal data to third parties

Zayma Training & Coaching does not provide personal data to persons or companies outside the Zayma Training & Coaching organization, unless:

  • it is required by law;
  • it is necessary for the execution of an agreement that Zayma Training & Coaching has concluded with you;
  • you have given permission to do so, for example permission to place cookies (see our cookie policy).

4. Obligations / secure access / confidentiality / retention period

  • Zayma Training & Coaching only processes your personal data in accordance with the law. This means (among other things) that the data is only processed for the purpose for which it was obtained and in a proper / careful manner in accordance with the law and this privacy policy.
  • Your personal data can only be accessed by people working for Zayma Training & Coaching, unless otherwise stated in this privacy policy. All your personal data is protected by Zayma Training & Coaching against unauthorized access. The protection consists of:
    • having a personal password – needed to log into the digital system – for every person working for Zayma Training & Coaching.
    • all persons working for Zayma Training & Coaching have a confidentiality obligation with regard to all personal data provided to Zayma Training & Coaching;
    • Zayma Training & Coaching has taken technical measures – in accordance with the law – to protect the system it uses against breaches from outside.
    • Your personal data will not be stored any longer than is necessary for proper administration, proper management and / or other set goals. A reasonable period of time is hereby observed. Zayma Training & Coaching applies a period of two years after the last purchase / order / invoice, after which the data is destroyed. The law may prescribe a different retention period. If so, Zayma Training & Coaching will adhere to the prescribed legal retention period.

5. Your rights as a person involved

  • right to information: the right to know if and which personal data is processed and for what purpose;
  • right of inspection: the right to inspect and copy that data insofar as it does not harm another person’s privacy;
  • the right to correction, addition or deletion of data if necessary (right to correction and deletion). The right to request (partial) deletion of your data can only be met if the storage of the data is not of significant importance to someone else and the data should not be retained on the basis of a statutory regulation;
  • the right to object: the right to object – in certain cases – to the processing of your data;
  • the right to data portability: the right to receive copy of your stored personal data in order to be transferred to another organization;
  • the right to human intervention in automated decision-making: in case of an automated decision, you have the right to have the decision made by human intervention.

If you want to make use of your rights, you can indicate this by sending an e-mail to info@zayma.com. If your request is rejected, you will be explained the reason why. One reason may be that your file contains information that is – or may be – of interest to others. You will receive a message from Zayma Training & Coaching within one month of receipt of your request.

If you have a complaint about the processing of your personal data, you can contact Zayma Training & Coaching and Zayma Training & Coaching will try to work it out with you.

Do you have any (other) comments / questions / suggestions? Please contact us in writing.

Of course, Zayma Training & Coaching will also treat the personal data provided in this regard confidentially and with due care.

Our current contact details can be found on the Zayma Training & Coaching website.